Thyroid Health Support in Townsville

Feeling tired, struggling with weight changes, noticing changes in your hair, mood or energy but being told your thyroid results are “normal”?

It can be frustrating when you know you don't feel right but you're not really sure where to look next.

Thyroid symptoms can overlap with many other health issues, which is why understanding what's going on isn't always as simple as looking at one number on a blood test.

At Hello Health, we take the time to look at the bigger picture, Your symptoms, health history, nutrition, lifestyle, medications, supplements and existing pathology results. Where appropriate, we can also discuss whether further testing may be worth investigating with your healthcare team.

Is a normal TSH the whole story?

TSH is an important and useful first-line thyroid test. In many cases, a TSH within the reference range is reassuring.

But if you're still experiencing symptoms, the next question isn't necessarily “How do we fix the thyroid?” It's “What else could be contributing to how you feel?”

Depending on your symptoms, history and existing results, additional thyroid markers such as free T4, and in some circumstances free T3 or thyroid antibodies, may provide useful additional information.

Just as importantly, symptoms commonly associated with thyroid problems can also overlap with things like iron or B12 status, sleep, stress, nutrition, medications, hormonal changes including perimenopause, and metabolic health.

That's why we prefer to look at the person rather than chase one isolated number.

Already taking thyroid medication but still don't feel right?

We also see people who have already been diagnosed with a thyroid condition and are taking thyroid medication, but still don't feel like themselves.

Rather than assuming the answer is simply more thyroid support, we can look at your symptoms, existing pathology, diet, lifestyle, medications and supplements alongside the medical care you're already receiving.

Sometimes there are other pieces of the puzzle worth considering.

Thyroid consultations at Hello Health

James Jensen is the founder and co-owner of Hello Health and holds a Bachelor of Pharmacy and Master of Human Nutrition.

After working as a pharmacist, James developed a strong interest in looking beyond individual symptoms and understanding the bigger picture of a person's health.

Today, he works with people who are looking for help making sense of their thyroid health, pathology results, nutrition, medications, supplements and other factors that may be contributing to how they feel.

Consultations are available in person at Hello Health in Townsville, Telehealth or online.

Still have thyroid symptoms despite a normal TSH?

A normal TSH can be reassuring, but it doesn't always explain why you still feel tired, foggy, flat or just not yourself. James explains what TSH tells us, when other thyroid markers may be useful, and what else may be worth considering.

so, what can you do?

Look at the bigger picture.

Thyroid symptoms don't always have a simple explanation.

If you're still tired, struggling with weight changes, experiencing brain fog or simply don't feel like yourself, it can be worth looking beyond one isolated result.

At Hello Health, we can review your symptoms, existing pathology, nutrition, lifestyle, medications and supplements to help identify areas that may be worth further investigation or support.

James Jensen holds a Bachelor of Pharmacy and Master of Human Nutrition, bringing together his background in pharmacy with nutrition and lifestyle when helping people better understand their health.

Consultations are available in person in Townsville, Telehealth or online.

Why Choose Hello Health?

  • Pharmacy + Nutrition Background

    James holds a Bachelor of Pharmacy and Master of Human Nutrition. His background brings together an understanding of medications, nutrition, supplements and lifestyle when looking at the bigger picture of your health.

    Meet James
  • Personalised Consultations

    No two people are exactly the same. Our consultations consider your symptoms, health history, existing pathology, nutrition, lifestyle, medications and supplements to help work out sensible next steps.

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  • Practitioner-Grade Products

    We stock a carefully selected range of practitioner and retail supplements, with a focus on quality, appropriate forms and helping you choose what's actually relevant for you.

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  • Collaborative Approach

    Where appropriate, we can work alongside your GP, specialist or other healthcare providers. We can also help you understand existing pathology and discuss whether further testing may be worth considering.

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  • What Our Clients Say
  • What Our Clients Say
  • What Our Clients Say
  • What Our Clients Say
  • What Our Clients Say
  • Pop in and see James or any of the team! Won’t sell you a product just for the sake of it. Genuinely wants to help people and provides a genuine service backed with knowledge.

  • I met with James last week and the course of vitamins he prescribed has me feeling so much more like myself.