Our team is a group of dedicated professionals, each bringing their unique expertise to support you at every step of your health journey. With specialists in areas like nutrition, pharmacy, and natural medicine, we’re fully equipped to address your unique health needs and help you achieve your goals.
Meet the Team
James Jensen
James Jensen
James is the founder and co-owner of Hello Health, with a Bachelor of Pharmacy and Master of Human Nutrition.
After working as a pharmacist, James developed a strong interest in looking beyond individual symptoms and understanding the bigger picture of a person's health.
Today, he works with people across thyroid and hormonal health, gut health, weight and metabolism, stress and sleep, nutrition and health testing. He also regularly sees people who simply don't feel right or aren't getting the answers they're looking for.
When he's not at Hello Health, you'll usually find James spending time with his family, training, fishing or out on the boat.
Retail and Customer Support
Laine
Laine is our retail and customer support superstar. With a background in health, retail, and product management, Laine is the one who makes sure our store is stocked with all the relevant products needed to support our clients in living a happier and healthier life.
She also keeps James in check and ensures everything in-store continues to run smoothly.
Having a toddler, Laine has a special interest in children's health and tips and tricks to keep those pesky daycare/school bugs at bay.
Iridologist, Massage Therapist & Retail Assistant
Janelle
Janelle is an experienced integrative practitioner, blending a rich background in functional nutrition and holistic therapies.
Working in health since the early 90s, her journey took a pivotal turn in 2019 when she had the opportunity to work under the mentorship of James at the Australian Nutrition Centre, sparking a deep passion for Functional Medicine and Nutrition.
With a particular devotion to guiding people through the often overwhelming process of transforming their health journey. She believes that making meaningful health changes can be daunting, and her mission is to help each individual not only understand what steps to take, but how to implement those changes in a way that feels natural and sustainable.
Janelle has a special interest in living a permaculture lifestyle and fully endorses a nutrient-dense, whole-food approach whenever possible.
Qualifications:
Functional medicine Health Coach (A-CFHC)
Functional Nutrition Counsellor (CFNC)
Remedial Masseuse (HiCAPs available)
Iridologist (IIPA accredited)
Hypnotherapy Practitioner (IAPCP accredited)
Bookings available for:
Remedial massage 1 hr
Functional medicine/nutrition initial consults 1 hr
Iridology consults 30 mins
Owner / Pharmacist
Emma Jensen
Emma is a co-owner of Hello Health and holds a Bachelor’s Degree in Pharmacy, along with Certificates in Pharmaceutical Compounding and Nutraceutical Therapy. With a special focus on skin management, women's health, gut microflora, and nutraceutical compounding, Emma is dedicated to supporting her clients’ health
through tailored therapeutic approaches.
Emma also owns and manages Townsville’s Compounding Pharmacy, providing specialised solutions to meet individual health needs.
Asa busy mum of two young boys, Emma understands the challenges of balancing a career and family life. A dedicated fitness enthusiast, she enjoys her daily CrossFit sessions, helping her maintain both mental and physical wellbeing.
