James Jensen - Founder of Hello Health

James Jensen

Bachelor of Pharmacy | Master of Human Nutrition | Founder & Co-owner of Hello Health

James founded Hello Health with a simple idea: health advice should look at the whole person, not just one symptom or one number on a blood test.

With a Bachelor of Pharmacy and a Master of Human Nutrition, James brings together his background in pharmacy with a strong interest in nutrition, lifestyle and evidence-informed approaches to health.

After working as a pharmacist, James became increasingly interested in the role that nutrition, lifestyle, sleep, stress and other factors can play in how people feel day to day. This eventually led to the creation of Hello Health in Townsville.

Today, James works with clients who are looking for a more comprehensive understanding of their health. He also regularly sees people who simply don't feel right or aren't getting the answers they're looking for, even when their symptoms don't fit neatly into a particular category.

Areas he works extensively with include:

  • Thyroid health
  • Perimenopause and hormonal health
  • Weight and metabolic health
  • Gut health
  • Stress and sleep
  • Nutrition
  • Fertility and preconception health
  • Understanding pathology and health testing

You don't need to know exactly what's going on before coming in. Sometimes that's the reason for the consultation in the first place - to take a broader look at the symptoms, history, lifestyle and available testing and work out what may be worth exploring further.

James is particularly passionate about helping people understand the why behind their health concerns and making complicated health information easier to understand.

His approach is practical and individualised. Rather than chasing every new health trend or supplement, the focus is on understanding the person's diet, lifestyle, health history, symptoms and relevant testing before deciding what may be appropriate.

James also writes and contributes to the educational content published by Hello Health, covering topics including thyroid health, hormones, gut health, nutrition, metabolic health, supplements and healthy ageing.

About Hello Health

Hello Health is a Townsville-based health and supplement store providing nutrition and lifestyle support, health consultations, testing options and access to a range of practitioner and retail health products.

Outside Hello Health

When he's not at Hello Health, James is usually spending time with his family, training, fishing or finding another reason to get out on the boat.

Want to work with James?

Learn more about consultations with James and the services available through Hello Health.

Click here to book a consultation → 

 

James Jensen

James Jensen

James is the founder and co-owner of Hello Health, with a Bachelor of Pharmacy and Master of Human Nutrition.

After working as a pharmacist, James developed a strong interest in looking beyond individual symptoms and understanding the bigger picture of a person's health.

Today, he works with people across thyroid and hormonal health, gut health, weight and metabolism, stress and sleep, nutrition and health testing. He also regularly sees people who simply don't feel right or aren't getting the answers they're looking for.

When he's not at Hello Health, you'll usually find James spending time with his family, training, fishing or out on the boat.

Learn more about James →

Retail and Customer Support

Laine

Laine is our retail and customer support superstar. With a background in health, retail, and product management, Laine is the one who makes sure our store is stocked with all the relevant products needed to support our clients in living a happier and healthier life.  

She also keeps James in check and ensures everything in-store continues to run smoothly.

Having a toddler, Laine has a special interest in children's health and tips and tricks to keep those pesky daycare/school bugs at bay.

Iridologist, Massage Therapist & Retail Assistant

Janelle

Janelle is an experienced integrative practitioner, blending a rich background in functional nutrition and holistic therapies.

Working in health since the early 90s, her journey took a pivotal turn in 2019 when she had the opportunity to work under the mentorship of James at the Australian Nutrition Centre, sparking a deep passion for Functional Medicine and Nutrition.

With a particular devotion to guiding people through the often overwhelming process of transforming their health journey. She believes that making meaningful health changes can be daunting, and her mission is to help each individual not only understand what steps to take, but how to implement those changes in a way that feels natural and sustainable.

Janelle has a special interest in living a permaculture lifestyle and fully endorses a nutrient-dense, whole-food approach whenever possible.

Qualifications:
Functional medicine Health Coach (A-CFHC)
Functional Nutrition Counsellor (CFNC)
Remedial Masseuse (HiCAPs available)
Iridologist (IIPA accredited)
Hypnotherapy Practitioner (IAPCP accredited)

Bookings available for:
Remedial massage 1 hr
Functional medicine/nutrition initial consults 1 hr
Iridology consults 30 mins

Owner / Pharmacist

Emma Jensen

Emma is a co-owner of Hello Health and holds a Bachelor’s Degree in Pharmacy, along with Certificates in Pharmaceutical Compounding and Nutraceutical Therapy. With a special focus on skin management, women's health, gut microflora, and nutraceutical compounding, Emma is dedicated to supporting her clients’ health
through tailored therapeutic approaches.

Emma also owns and manages Townsville’s Compounding Pharmacy, providing specialised solutions to meet individual health needs.

Asa busy mum of two young boys, Emma understands the challenges of balancing a career and family life. A dedicated fitness enthusiast, she enjoys her daily CrossFit sessions, helping her maintain both mental and physical wellbeing.

Why Choose Hello Health?

  • Pharmacist Background

    James, our head Functional Medicine Practitioner, combines natural solutions with medical know-how from his time as a pharmacist. His science-backed perspective is a truly holistic approach to health.

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  • Consultations

    Our in-person and online consultations are all about getting to the heart of what’s holding you back. We dive into your specific needs, answer your questions, and craft a game plan that’s tailored just for you—no cookie-cutter solutions here.

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  • Full Retail Range

    We sell a wide range of products to support a variety of health concerns, including a selection of practitioner-only products. Visit us in-store or shop the full range online.

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  • Collaborative Approach

    We work closely with doctors and other practitioners to integrate traditional medicine with holistic care. With advanced
    testing options, you gain a full picture to tackle your health goals.

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